Industry Executive Roundtables & Experiences

While we all interact with the same customers and compete, sometimes it makes sense for industry executives to discuss changes related to customer expectations, technologies, products or regulations. Our experts moderate virtual roundtables of executives in a controlled environment with an experienced anti-trust attorney present. We also offer our Customer Experience Reality program where your staff can ‘hit the streets’ and go through a day in the life of one of your customers, followed by a moderated discussion of findings and opportunities.

The Future of Buy Now-Pay Later Programs


Sub-Prime Lending - The Evolving Marketplace


Are Bank Branches Necessary?


Building Strong Fintech Cultures Virtually


Customer Experience Reality: Hit the Streets


Company & Competitor Mystery Shopping